Terms and Conditions

Welcome to SunSave Solar ("SunSave Solar," "Company," "we," "our," or "us"). SunSave Solar is a trade name operated by Solara LLC. These Terms and Conditions ("Terms") govern your access to and use of our website, forms, services, communications, and related offerings available through our website and associated platforms.

By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of this website.

SunSave Solar provides information regarding residential solar energy systems, battery storage solutions, energy efficiency services, solar financing options, and related products and services to homeowners in Massachusetts, Rhode Island, Connecticut, and other service areas where available.

SunSave Solar is a solar sales and marketing organization. Installation services may be provided by licensed third-party installation partners. Nothing on this website constitutes a binding offer to provide services, equipment, financing, installation, or energy products.

You must:

• Be at least eighteen (18) years old;
• Own the property for which you are requesting information or have authority to act on behalf of the property owner; and
• Reside in the United States.

By using this website, you represent and warrant that you satisfy these requirements.

Submission of any form, application, survey, or eligibility request does not guarantee qualification for any product, service, program, or offer, including:

• Solar installation
• Battery installation
• Financing
• Utility interconnection
• Net metering
• Incentives
• Rebates
• Tax credits
• Promotional offers

All eligibility determinations remain subject to review and approval by SunSave Solar, installation partners, financing providers, utilities, governmental agencies, or other applicable third parties.

Any solar savings estimates, utility bill reduction projections, energy production estimates, financing illustrations, return-on-investment calculations, or related information provided through this website are estimates only.

Actual results may vary due to factors including utility rate changes, electricity usage patterns, weather conditions, roof orientation, shading conditions, equipment performance, financing terms, changes in state or federal regulations, and utility company policies.

SunSave Solar does not guarantee any specific level of savings, energy production, bill reduction, return on investment, or financial outcome.

Net metering policies, utility compensation rates, solar incentive programs, renewable energy credits, rebates, and other utility-related benefits are established by governmental agencies, utilities, and regulatory authorities. These programs may change at any time.

SunSave Solar does not guarantee continued availability of any incentive program, specific compensation rates, utility approval, future utility regulations, or future value of energy credits.

Information regarding federal investment tax credits, state incentive programs, state rebates, renewable energy credits, tax exemptions, or similar incentives is provided for informational purposes only.

SunSave Solar is not a tax advisor, accounting firm, or law firm. Customers should consult qualified tax, legal, or financial professionals regarding eligibility for any incentive or tax benefit.

Solar loans, leases, power purchase agreements (PPAs), and other financing products may be offered through independent third-party providers. SunSave Solar does not guarantee financing approval, interest rates, payment amounts, loan terms, lease approval, or PPA approval.

Financing decisions are solely determined by the financing provider. Additional agreements may apply between you and the financing provider.

By submitting your contact information through our website, you expressly consent to receive marketing calls, text messages, and emails from SunSave Solar, Solara LLC, and companies performing services on behalf of SunSave Solar regarding solar energy products and services. These communications may include phone calls, emails, SMS text messages, appointment reminders, and marketing communications.

These communications may be made using automatic telephone dialing systems, artificial or prerecorded voice messages, automated text messaging technology, or similar technologies where permitted by law.

Your consent applies to the telephone number and email address you provide, including where your number may appear on a federal, state, or internal Do Not Call registry, unless and until you revoke that consent. Consent is not required as a condition of purchase. Message and data rates may apply.

You may opt out at any time by replying STOP to text messages, clicking unsubscribe in emails where available, or contacting us directly. This section does not replace the consent disclosure displayed on any website form, and users should review the form disclosure before submitting their information.

SunSave Solar seeks to comply with the Telephone Consumer Protection Act (TCPA), the Telemarketing Sales Rule (TSR), applicable Do Not Call requirements, and applicable Massachusetts, Rhode Island, and Connecticut telemarketing laws

By providing your contact information, you represent that you are authorized to receive communications at the phone number and email address provided.

To document and verify consumer consent and comply with applicable laws, SunSave Solar may retain records of website visits and form submissions, including timestamps, IP addresses, user agents, landing page URLs, form version information, consent language versions, checkbox status, advertising source information, UTM parameters, TrustedForm certificates or similar compliance documentation, call/text history, and opt-out logs.

All content on this website, including logos, trademarks, graphics, designs, text, videos, images, software, and other materials, is owned by or licensed to SunSave Solar and is protected by applicable intellectual property laws. No content may be copied, modified, distributed, or used without prior written consent.

Any information, reviews, testimonials, photographs, comments, suggestions, or feedback submitted to SunSave Solar may be used by the Company for business and marketing purposes, subject to applicable privacy and consumer protection laws.

By submitting content, you grant SunSave Solar a non-exclusive, perpetual, royalty-free license to use such content where permitted by law.

Use of this website is also governed by the SunSave Solar Privacy Policy, which is incorporated into these Terms by r eference.

Our website may contain links to third-party websites. SunSave Solar does not control and is not responsible for the content, accuracy, privacy practices, or security practices of any third-party website. Access to third-party websites is at your own risk.

SunSave Solar may refer customers to or coordinate with licensed third-party installation partners, contractors, financing providers, or other service providers. SunSave Solar is not responsible for the independent acts, omissions, workmanship, installation quality, scheduling delays, equipment substitutions, permitting delays, utility delays, warranty performance, or service obligations of third-party installation partners or other independent providers, except where required by applicable law or expressly agreed in writing by SunSave Solar.

Any equipment warranties, workmanship warranties, production guarantees, service agreements, financing agreements, or installation obligations may be provided by the applicable manufacturer, installer, financing provider, or other third party and may be subject to separate terms and conditions. Customers should review all final installation, financing, warranty, and service agreements before signing.

THIS WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED UNDER MASSACHUSETTS, RHODE ISLAND, CONNECTICUT, AND FEDERAL LAW, SUNSAVE SOLAR DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND AVAILABILITY. WE DO NOT GUARANTEE THAT THIS WEBSITE WILL BE ERROR-FREE, UNINTERRUPTED, OR SECURE.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNSAVE SOLAR SHALL NOT BE LIABLE FOR INDIRECT DAMAGES, INCIDENTAL DAMAGES, SPECIAL DAMAGES, CONSEQUENTIAL DAMAGES, LOSS OF PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION ARISING FROM YOUR USE OF THIS WEBSITE. Nothing in these Terms shall exclude liability that cannot be excluded under applicable law.

You agree to indemnify and hold harmless SunSave Solar, Solara LLC, and their officers, employees, contractors, affiliates, agents, and service providers from claims, damages, liabilities, losses, and expenses arising from your use of the website, violation of these Terms, violation of applicable law, or infringement of third-party rights.

SunSave Solar shall not be liable for delays or failures resulting from causes beyond its reasonable control, including severe weather, natural disasters, utility delays, supply chain disruptions, labor shortages, government actions, public emergencies, equipment shortages, or similar events.

These Terms shall be governed by and interpreted in accordance with the laws of the Commonwealth of Massachusetts without regard to conflict of law principles.

Any dispute, claim, or controversy arising out of or relating to these Terms, your use of the website, or any communications, including calls, text messages, or emails received from or on behalf of the Company, shall first be addressed throughgood-faith informal negotiations.

If the dispute cannot be resolved informally within thirty (30) days, it shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where prohibited by applicable law or where the claim qualifies for small claims court.

Either party may bring an individual claim in small claims court if the claim qualifies and remains within the jurisdictional limits of that court.

The arbitration shall be conducted on an individual basis only. Class arbitrations, class actions, private attorney general actions, collective actions, and consolidation with other arbitrations are strictly prohibited. You and the Company expressly waive the right to a trial by jury and the right to participate as a plaintiff, claimant, or class member in any class, collective, representative, private attorney general, or consolidated proceeding.

Unless otherwise required by law, the arbitration shall be seated in Massachusetts. However, to ensure fairness and reduce burdens on consumers, arbitration may be conducted remotely by telephone, video conference, or written document submission at the consumer's election.

Each party shall bear its own attorney's fees and costs, except where applicable law, the AAA Consumer Arbitration Rules, or an arbitrator's decision requires otherwise.

If any provision of these Terms is found to be unlawful, invalid, void, or unenforceable, that provision shall be enforced to the maximum extent permitted by law or severed from these Terms, and the remaining provisions shall remain in full force and effect.

If any portion of the arbitration, class action waiver, or dispute resolution provisions is found to be unenforceable, the unenforceable portion shall be severed to the extent permitted by law, and the remaining dispute resolution provisions shall continue to apply.

SunSave Solar reserves the right to modify or update these Terms at any time. When changes are made, we will post the revised version on this page and update the "Last Updated" date at the top.

Material amendments will become effective thirty (30) days after posting. Your continued access to or use of our website or services following the effective date of any modifications constitutes your acceptance of the updated Terms.

Any amendments or modifications to these Terms shall apply prospectively only and shall not apply retroactively to any dispute or claim that arose or was formally initiated before the date the modification was posted.

If you have questions regarding these Terms and Conditions, please contact us using the information below:

By using this website, you acknowledge that you have read, understood, and agree to these Terms and Conditions.